AXA Fuel Card – Topaz Double the Saving to 4 cent per litre
In partnership with Topaz Ireland, we have some great news for AXA customers.
For a limited time only, from 29th July to 31st December 2016, you save 4 cent per litre off the displayed pump price on petrol and diesel in your Topaz Service Station with the AXA Fuel Card.
The AXA Fuel card usually saves you 2 cent per litre but for a limited time only, Topaz have doubled the saving so that as an AXA customer you save 4 cent per litre every time you fill up!
Apply for an AXA Fuel card
To apply, simply fill in the online application on below link.
The AXA Fuel card is free to AXA Insurance customers in the Republic of Ireland. It’s convenient and easy to use & payment is by direct debit so there is no need for cash or credit card. Simply swipe your card at the till in any of the 400+ Topaz ROI Service Stations and enter your unique PIN. (see site list below).
You will be kept up to date once a week by email with your bank account debited 7 days later meaning your fuel bill will be easily recognised on your bank statement.
How do I apply for my AXA Fuel Card?
Simply fill in the online application form on the link below with your contact information, current AXA Insurance policy number and bank direct debit details. Once approved by Topaz, you will be issued with your personalised AXA Fuel Card with your PIN sent separately.
I already own an AXA Fuel Card - What to do next?
You don’t have to do anything to avail of this special offer. Topaz will arrange this automatically and you continue to use your AXA Fuel Card as normal.
Terms & Conditions apply
- If you have any queries you can phone the Topaz Fuelcard team on 1890 32 32 32 (9.00am to 5.00pm Monday to Friday) or e-mail firstname.lastname@example.org
- List of sites accepted - https://www.topaz.ie/business/fuel-card/Fuel-Card-Sites.aspx
* As the AXA Fuel card is not a credit card it currently does not attract any Government Tax.
Frequently Asked Questions
How do I apply for the AXA Fuel Card?
You can only apply for your card online at www.axaplus.ie and visiting the AXA Fuel Card page. Full details of the offer and how to apply are displayed here. By clicking on the “Apply Here” button you will then asked to complete an online application form and agree to the terms and conditions associated with use of the card.
What information do I need when I apply
Simply fill in the online application form with your valid AXA Policy number and your bank account details that you want to use for your direct debit.
How do I find my AXA policy number
Your AXA policy number is a nine digit policy number that can be found on your AXA Plus card or in any communication that you receive on your policy from AXA. Alternatively it can be found on your AXA Insurance windscreen disc. The number on your windscreen disc is usually displayed in the following format 12/55/123456789W. The 9 digit policy number that you use when applying is highlighted as follows 12/55/123456789W
How many cards can I sign up for?
You may sign up for a maximum of 2 cards at no additional cost. However, please remember that each card will be subject to payment from the same bank account.
Is the AXA Fuel Card available to business or fleet owners?
Sorry not at the moment. The AXA Fuel card has been designed solely for the private motorist. However if you are a business or fleet owner and would like to have a Fuel Card, Topaz would like to hear from you and they have a special team who specialises in this area. Click here for more information.
Can I sign up for an additional card at a later date?
Absolutely! You can have a maximum of two cards per account and to order an additional card or cancel existing ones, you must send your request in writing to Topaz. Contact the Topaz Fuelcard Team on 1890-323232 or simply e-mail email@example.com. NB. You must quote your account number (located at the top of your invoice) or your full card number with each request
How long will it take for my card(s) to arrive?
Applications normally take 28 days from the day your direct debit mandate is received to delivery of your card.
What should I expect to receive in the post?
You will receive one envelope by post in relation to your application. This will contain your card(s), a welcome letter and a site directory of where the card may be used. Separately by the verified e-mail address you supplied with your application form you will receive an e-mail with your unique PIN . This PIN must be used every time you purchase fuel and it cannot be changed as it is unique to your card.
If my card doesn’t arrive within 28 days, what should I do?
If your application is delayed, you will be notified directly by AXA Fuelcards. However, if you have not been contacted and your card has not arrived within 28 days from the day your completed direct debit mandate should have been received, you should contact the Topaz Fuelcard Team on 1890-323232 or simply e-mail firstname.lastname@example.org
Where can I use my card?
Click here for a list of participating stations
Can I use the card internationally?
No. The card is only applicable to the Republic of Ireland.
Can I purchase anything else with my AXA Fuelcard?
You can purchase Petrol, Diesel, Lubricants and Carwashes with your AXA Fuelcard.
Can the card be used at any other petrol stations in the Republic of Ireland?
No. The AXA Fuelcard will only be accepted by Topaz stations in the Republic of Ireland
Are there any Topaz Stations that do not accept the card?
Yes. Although 99% of the Topaz network in Ireland accepts the Motorcard, there may be a small number that do not participate in the scheme. This is for a variety of reasons but the most common is that the site is due to be sold and will soon cease trading under the Topaz brand. Should you encounter a Topaz station that is not accepting your AXA Fuel Card please let us know at AXAPlus@axa.ie
Are there any hidden costs involved other than related bank charges?
No. The AXA Fuel Card is provided free of charge to current AXA policy holders and is not liable for the government duty placed on credit cards.
Is there a minimum amount that I have to spend on the card?
No. The AXA Fuel Card is provided free of charge to current AXA policy holders and is not liable for the government duty placed on credit cards but for your security a purchase limit of €150 per rolling 24 hours applies to each account.
Is there a maximum amount that can be spent on the card?
For your security a purchase limit of €150 per rolling 24 hours applies to each account.
How do I pay for my purchases?
All payments are made by weekly direct debit from your bank account
Can the Direct Debit be taken directly from my Credit Card Account?
Unfortunately not. To apply for the AXA Fuel Card, you must have a current bank account
When is the direct debit taken from my account?
All AXA Fuel card holders will have the benefit of up to 2 weeks interest free credit. At the end of each week you will receive an e-bill for that week’s fuel purchases and then 7 days later Topaz will direct debit your account for the e-bill amount. The e-bill will state clearly how much is due to be taken from your account and on what day this will occur.
Will I need any special software to read my invoice?
In order to open and read or print your e-bill you will need the software Adobe Acrobat Reader, which is available free of charge from the Adobe website. For instructions of how to download and install this software onto your computer please visit http://www.adobe.com/products/acrobat/readstep2.html
Will I be notified in advance of the Direct Debit?
You will have a minimum of seven days’ notice before the direct debit is processed.
What happens if I miss a Direct Debit?
If a direct debit is returned unpaid for technical reasons, a member of Topaz’s credit department will contact the cardholder in an attempt to rectify the problem. Technical returns are not subject to any penalties or fees. However, if a direct debit is returned for credit reasons the card will be immediately stopped. This is a security precaution and designed to combat fraud or any unauthorized use of a stolen card. A Topaz representative will make contact with the card holder, inform them of the situation and request payment for the overdue amount plus a €30 handling fee
What do I do if my card is lost or stolen?
To report a lost or stolen card you can send an e-mail to email@example.com detailing your name, address and vehicle registration number or contact us at 1890.323232. Let us know which cards have been lost and we will place them on stop and have replacements issued straight away.