As a precautionary measure, AXA Leisure Breaks is temporarily not available
We have been advised by Loyaltybuild, the company that manages AXA Leisure Breaks on our behalf, that its system may have been compromised by a third party. Loyaltybuild is currently reviewing the security of personal and payment card information held on their booking system.
The protection of our customers’ information is an absolute priority for us at all times.
As a precautionary measure, we advise that you should review your account for any unusual activity. If you find any transactions that are suspicious, you should immediately report them to your payment card provider.
This issue is exclusive to AXA Leisure Breaks. It does not impact AXA Ireland’s other websites or any other AXA Ireland customer transactions by payment card.
AXA Leisure Breaks booking system will remain unavailable, pending a thorough investigation of the Loyaltybuild system and following the completion of this investigation we will provide further updates.
We apologise for any inconvenience this may cause. If you have any further queries, please contact our Freephone helpline.
- Republic of Ireland Customers - 1800 303 691
- Northern Ireland Customers - 08000 390 920
(Office hours are 9am to 8pm from Monday to Friday and 9am to 1pm on Saturday and Sunday. Office hours are subject to change and calls are charged at national rates.)
If you need to contact us, please e-mail us at firstname.lastname@example.org
We regret any inconvenience caused.
The AXA Plus Team
Please note: All AXA Leisure Break bookings made to date have been processed and completed.